Saturn

status & changelog

What we shipped,
live and on record.

Real-time platform status and a public log of every meaningful change to the Saturn product. No marketing — just what actually went out.

all systems operational

No incidents in the last 90 days.

99.98%

uptime last 90 days

components

  • API · Tera+
  • WhatsApp · gateway
  • Voice · telephony
  • Dashboard · panel
  • Webhooks · integrations

release history

  1. May 08, 2026v2.4feature

    Native Tera+ voice in pt-BR

    • Phone support with natural voice and low latency (<800ms).
    • Barge-in detection: customers can interrupt without breaking flow.
  2. April 22, 2026v2.3improvement

    Smart intent-based routing

    • Intent classifier hitting 96% accuracy on real conversations.
    • Automatic routing to the right queue (sales, support, billing).
  3. April 05, 2026v2.2feature

    Multilingual Tera+ (PT, EN, ES)

    • Native support in three languages with mid-conversation switching.
    • Brand tone of voice preserved across every language.
  4. March 18, 2026v2.1security

    LGPD compliance reinforced in Tera+

    • Automatic masking of sensitive data (IDs, cards) in conversation logs.
    • Per-conversation audit trail with configurable retention.
  5. February 26, 2026v2.0feature

    Tera+ long-term memory

    • Last 50 interactions queried on every new contact.
    • Phone number identification as the customer's 'badge'.
  6. January 30, 2026v1.9improvement

    Human handoff with preserved context

    • AI-to-human handoff without losing conversation history.
    • Automatic summary delivered to the agent in under 1 second.
  7. January 12, 2026v1.8fix

    Stability fixes during peak demand

    • Routing adjusted for large simultaneous volumes.
    • Average response time reduced by 18%.